Terms and Conditions - House Clearance Bishops Stortford

Welcome to our comprehensive Terms and Conditions for House Clearance services in Bishops Stortford. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Introduction

These Terms and Conditions govern the provision of house clearance services by our company in Bishops Stortford. We strive to deliver efficient and respectful clearance services, adhering to all legal and ethical standards.

1.1 Acceptance of Terms

By booking our services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

2. Services Provided

Our house clearance services encompass the removal of unwanted items from residential properties in Bishops Stortford.

• Removal of furniture and appliances
• Disposal of household waste
• Garden clearance
• Office clearance
• Estate clearance

2.1 Service Availability

Services are available Monday through Saturday, from 8:00 AM to 6:00 PM. Emergency services may be available upon request and subject to additional charges.

3. Booking and Confirmation

To book our services, you must provide accurate and complete information. Upon booking, you will receive a confirmation detailing the scheduled date and time.

3.1 Changes to Bookings

Any changes to the booking must be communicated at least 24 hours in advance. Failure to do so may result in cancellation fees.

4. Pricing and Payment

Our pricing is competitive and based on the volume of items, complexity of the clearance, and any additional services required.

Payment is expected upon completion of the service unless other arrangements have been made. We accept cash, credit/debit cards, and bank transfers.

4.2 Additional Charges

Additional charges may apply for items requiring special handling, disposal of hazardous materials, or services rendered outside regular business hours.

5. Cancellation Policy

Clients may cancel services without penalty up to 48 hours before the scheduled appointment. Cancellations made within 48 hours may incur a cancellation fee.

5.1 Rescheduling

Rescheduling is subject to availability and may include additional charges depending on the notice period provided.

6. Liability

While we take utmost care in handling your items, we are not liable for any pre-existing damage or loss occurring before our arrival. Clients are encouraged to inform us of any valuable or fragile items.

6.1 Insurance

We carry insurance to cover potential damages during the clearance process. Specific coverage details can be provided upon request.

7. Client Responsibilities

Clients are responsible for ensuring that the property is accessible on the scheduled date and that any necessary preparations are made to facilitate the clearance process.

7.1 Prohibited Items

Clients must inform us of any prohibited items, such as flammable materials, chemicals, or illegal substances, which we are neither equipped nor authorized to handle.

8. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the booking and service process will be used solely for the purpose of providing our services.

8.1 Data Protection

Your data is stored securely and will not be shared with third parties without your explicit consent, except as required by law.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Bishops Stortford is located. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.

9.1 Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter amicably through negotiation before seeking legal recourse.

10. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10.1 Notification of Changes

Changes may be communicated via email or through our official communication channels. It is the client's responsibility to stay informed about any updates.

11. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, or other unforeseen events.

11.1 Mitigation

In the event of a force majeure situation, we will make reasonable efforts to resume services as soon as possible and inform clients of any delays.

12. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall continue to be in full effect.

12.1 Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and our company regarding the subject matter and supersede all prior agreements or understandings.

13. Acceptance

By engaging our house clearance services in Bishops Stortford, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing our services.